On Satuday, May 12th, 2012 we will be upgrading web.unc.edu servers to handle the growing traffic and need for resources. You can read more about this upgrade here.
This upgrade also means a change in the IP of the site, which may affect some of the sites that have domain mapping enabled on their sites, or something OTHER than a web.unc.edu URL. This is commonly something like “departmentname.unc.edu”, or “groupname.org”. If this affects you, please read the following completely.
*.unc.edu URL’s
If your site URL ends in .unc.edu you will not need to do anything. This includes departmentname.unc.edu, onyen.unc.edu, group.unc.edu, etc. All the necessary changes will be managed by us and your site will begin to resolve on the new server as soon as the upgrade is complete.
Everything else – *.org, *.info, *com
If you set up your domain mapping on web.unc.edu by adding an A-record pointing directly to the IP of the server as outlined at the end of the third step on this document, you will need to log into your domain provider and change your IP address once the upgrade is complete (on Saturday morning, May 12, 2012 between 10am-12pm). Here is a video about how this process will work.
New IP Address = 152.19.243.39
FAQ
How will I know when the update is complete?
We will post a message on web.unc.edu that the migration has been completed. You can go to web.unc.edu, and if you see the message you may change your IP. We will NOT email you to alert you when we have finished.
How long does it take for the DNS changes to take effect?
A lot depends on your domain provider. It could be as fast at 15 minutes and up to 24 hours. If you have made the changes to the IP, just be patient.
What happens if I don’t change my IP Address?
Once the DNS for web.unc.edu changes over your site will go looking for this site on web.unc.edu but will not be able to find it and will result in a “page not found” error.
If you have any questions, please feel free to contact us and we’ll do our best to help.