Terms and Conditions

All users of the web.unc.edu service must agree to the following terms of service before creating or contributing to a site.

Important Information

Web.unc.edu support staff reserves the right to remove any and all websites, themes, or plugins without prior consent. It is also possible that your website(s) will experience periodic downtimes during upgrades, installs, configuration, or optimization of the site. If possible, an attempt will be made to notify all users prior to any interruptions in service.

System Maintenance

In order to provide a secure, optimized experience, we occasionally need to perform system updates and maintenance. Web.unc.edu maintenance includes both our back-end infrastructure (i.e database, web servers) as well the WordPress application software. Our maintenance “window” is every fourth Wednesday of the month between 6:00 am and 8:00 am. During this time period, you may experience a site outage or interrupted service on the front-end and in the site admin area.

In addition, our web servers are patched on the third and fourth Wednesdays of the month between 3:00 am and 4:00 am. This maintenance is typically transparent, although you may notice slightly degraded performance (i.e. slower page load times).

Acceptable Use Policy

Web.unc.edu is set up to allow people to create their own sites on any sub-domain they need for university-related projects. This service is not for personal projects. Please do not register department names, or special names, unless you are the official representative for that department or project. Sites that are registered to unauthorized users, or for unauthorized uses, will be deleted and assigned to appropriate departments and or projects. Repeat offenders may be asked to not use the service.

Web.unc.edu may be used by student organizations. UNC policy requires that  student groups be officially recognized before using any campus resources. Any group that is not a University sanctioned group, or one seeking a custom-design, can use an external service like WordPress.com.

Web.unc.edu requires users to authenticate using their Onyen. Web.unc.edu does not allow non-Onyen logins. As such, all content should adhere to Onyen policies outlined on this page.

Web.unc.edu may not be used to facilitate any payment processes such as PayPal or other e-commerce processing services. For any questions pertaining to payment processing, contact UNC-CH Purchasing Services.

Environment Backup

Web.unc.edu data is backed-up daily. However, we do not offer restoration for individual sites for deleted content. Users of Web.unc.edu are responsible for creating and maintaining their backup strategy. Learn more about exporting site data.

Note that a revision history of content is automatically created which you can use to restore pages to earlier states.

Inactive Site Policy

All web.unc.edu websites must be associated with at least one user with an active Onyen. This may include either a user with an Administrator or Editor role. Websites with no active “owners” may be deactivated or removed entirely according to the ITS data retention policy.

Sensitive Data

Sensitive data is not permitted on web.unc.edu websites. This includes all data, in their original and duplicate forms, that contain:

Ethical Standards

Users of the web.unc.edu service are expected to follow conventional standards of ethics and polite conduct in their use of the computing resources. It is expected that users will behave responsibly, ethically, and politely, even in the absence of reminders or enforcement.

Terms of Agreement for Onyens

Any individual using the web.unc.edu service is solely responsible for the use of their UNC Onyen, the resources to which that Onyen provides access, activity on the network that can be traced back to that individual’s account or computer, and for the content of any information made available through use of these resources. All such activity is subject to the laws of the State of North Carolina and the United States, as well as the policies governing the University of North Carolina at Chapel Hill. By accepting computing and network privileges and continued access to these resources, you, the user, are also accepting the following terms of agreement:

Access to computing and network resources granted through the issuing of a UNC Onyen may be used only by the specific individual to whom the Onyen is issued and may not be shared with other individuals.

An individual’s personal data and use of the network are considered private, but personal data and network activity may be reviewed by ITS staff under certain circumstances. Such circumstances include, but are not limited to, the specific request of the owner of data for staff to examine content; the administration of a system or the network requiring special intervention; and suspicion of ethical or legal violations that staff members with proper security authorization are compelled to investigate.

Access to computing and network resources is intended to support the University mission and must be used in an ethical and legal manner consistent with all University policies.

Legal, Ethical, and University Policy Prohibitions

The following list of prohibitions is meant as a representative sampling and is by no means intended to provide a comprehensive collection of legal, ethical, and University policy violations.

Activities prohibited when using UNC computing and network resources include, but are not limited to:

  • Harassment (which is defined in the Campus Honor Code)
  • Any commercial or for-profit ventures (such as running a business using your campus web space, email account, or network access)
  • Disrupting a system or the network, consuming excessive system or network resources, or preventing authorized access of such resources for use by others;
  • Access, attempted or successful, to resources for which you do not have proper authorization
  • Distribution of pornography
  • Possession, accessing, or distribution of obscene material
  • Copyright violation (including possession or distribution of written, graphic, video, music or other media, such as MP3 files, which you are not legally authorized to possess or distribute).

Consequences of Misuse

Violations of the above terms of agreement may result in suspension of computing privileges, disciplinary review, termination of employment, and/or legal action. UNC will refer serious violations to the appropriate department for disciplinary action.

Classroom and Student Use

Faculty members who are going to use a web.unc.edu site as part of a class should inform students of, and follow the online class statement that is required to be on all class syllabi.

Learn More

Learn more about security, privacy, and sensitive data at help.unc.edu.

Last Update: October 17, 2016